Customer Testimonials

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DealerRater Mar 22, 2024

Was shopping online and Bryden had the car we wanted. We completed the whole deal via text. When we arrived, everything was ready and done exactly as quoted. They went out of their way to make us happy!!

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DealerRater Jun 21, 2022

The check engine light came on after owning the car for 2 days, took the car in twice for service, at this point the car has been in service longer than I owned it. Once I became worried about the car having safety issues, my loan company was willing to allow me to give the car back and buy a new one from Bryden. The management would not allow me to buy a truck but wanted me to run credit again once 30 days were passed. This only upset me more because my lender will allow me to purchase a vehicle without ...

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DealerRater Apr 21, 2022

I purchased a 2022 Ram and had great service from sales team and management . F&I was easy experience and quick . Highly recommend Bryden Motors .

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DealerRater Mar 8, 2022

Place is terrible. Sold me a jeep that somehow “passed” inspection but first night into having this jeep it has a service light come on. Fast forward 3 days a new service light comes on. After one week 3 service lights on, yet this “passed inspection”. Brought the jeep in, took 3 weeks to get the part, a week after it comes in, my jeep gets looked at. All to be told that part was broken as well and a new one needed to be ordered. Another week or so goes by, mind you at this time with all these service lights on, ...

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DealerRater Dec 9, 2021

They suck. Told me price was $34,990 via email when asked specifically about the two prices in picture. We drive over an hour and the price is now $44k. Told must have been a typing error but still haven’t changed it. Justin salesman. Sucks.

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DealerRater Sep 14, 2021

Awesome staff when having my oil change. Explained in detail my needs and when the tire sales will start! Thank you

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DealerRater Sep 13, 2021

Awesome Dealership ! Great people ! 3rd. time buyer !!! Can't say enough how pleased we are with Bryden Motors !!! Justin and Rob Thanks for getting me into my new Gladiator !!!

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DealerRater Apr 3, 2021

Great experience. Found what I was looking for and buying was fast and simple. Friendly staff who go out of their way to help you. Would buy from them again!

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DealerRater Nov 7, 2020

Horrible service department the fact they don’t have a diesel tech scares me. They have destroyed my transmission! My oil got drained and refilled but the filter was not. This place is absolutely disgusting.

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DealerRater May 19, 2020

USED BRAND NEW EXPRESS LANE SERVICE FOR OIL CHANGE AND TIRE ROTATION . COMES WITH FREE CAR WASH . STAFF WASH VERY FRIENDLY AND SERVICE WAS FAST .

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DealerRater Aug 26, 2019

Tried to get service on our 2014 Jeep Wrangler,. Over the weekend the cooling fan for the motor stopped working. Called them for service " we are all booked up but you can drop it off, and leave it, we might get to it sometime this week or next. Sorry but I'm leaving on an extended trip on sat. and need the vehicle, well we won't guaranty it will be Ready" Bryden this is no way to run your business. Watch for my banner when I get it fixed elsewhere an drive the east coast doggin you business ...

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DealerRater Jun 27, 2018

We called Bryden about a car we'd seen in their online inventory. The salesperson told us he was in a meeting but would call us right back. An hour and a half later, he still hadn't called. We called and were told that the car had just been sold. A couple of days later, while I was looking at vehicles online, I noticed that the same vehicle we inquired about was still listed in Bryden's inventory. I reached out to see if the car was still available, and it was. In fact, I was sent an email ...

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DealerRater Jun 15, 2018

Great experience. Had literally never even been to Beloit in my life. Came strictly based on the car, the great price and Justin’s demeanor over the phone. Was absolutely amazing. He’s a super laid back, genuine sort of guy and having worked in the car industry myself, I know that can be rare to find. Was hugely impressed. Justin gets big kudos. I had no intention of buying last night, had several very similar cars to look at within the same price point but he definitely won me over. Barb in finance was also great! No pressure, easy ...

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DealerRater Jul 18, 2017

Our company was in the market to add another Ram ProMaster to our fleet. In searching through a half a dozen dealers, Bryden showed us the best possible financial package and even went so far as to locate what we needed up to 6 hours away from them. Pierre in sales was on top of things and helped get us through the process very efficiently. Also, a hat tip to Norm for his efforts to warp things up. Would definitely recommend them.

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DealerRater Dec 11, 2009

I wanted to get a brake controller installed on my truck and the service writer gave me a price so I took the car in and come to find out they could not do the whole job as they farm out the work to another dealer. In total I paid too much as they should have just refered me to the dealer that could perform the work. I should have been warned when the price kept changing everytime I called. I ended up taking the truck back and going directly to the dealer that completed the job. This did not ...

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