"The Extra Mile"
"Hello Mr. Bryden! Writing to inform you- you're "most valued" employee= ANDY- Service Department!! Andy went the extra mile to solve our issues when ALL ELSE FAILED. He actually went home and did extra research and found the answers we were needing. We really aprreciate the extra time he spent working on our problem! :)"
Mike & Diane J., Machesney Park, IL,2-3-2012
"Fine Dealership"
"Bryden's merely continues their presence and fine dealership."
Michael M., Roscoe, IL,1-26-2012
"Truly Customer Oriented"
"The excellent quality of your sales and service departments is what made me return to your dealership. You are truly customer oriented."
Carolyn M., Rockford, IL,1-6-2012
"The BEST we've ever known!"
"The BEST we've ever known. Brian and the others, too. We have told relatives, friends, and neighbors about our great car-buying experience at Brydens. The staff is great. The price beat the competition. You can use us for a personal reference any time."
Tony & Joanne T., Rockford, IL,12-19-2011
"We love you all!!"
"Good Morning Norm, First of all, Cheri and I thank you for the courtesies you, Eric, and Bill showed us on Saturday??Second, the car is outstanding! We are completely happy with the choice. Once again, my deepest thanks to everyone?.what a great experience?.we love you all!! BTW, we won our game on Saturday evening?.I was a bit late for the team call but made the pre-game talk?.what a fun day!"
Scott & Cheri W., Sycamore, IL,11-14-11
"in 26 Years- the most helpful and knowledgeable"
"I have bought new cars every two years for the past 26 years and you were the most helpful and knowledgeable of all of them. I will definitely recommend you and Bryden to all my friends and family."
Scott B., Rosoe, IL,11-11-11
"Awesome...perfect vehicle!"
"We test drove vehicles at all the dealerships in Beloit. Brian was awesome to work with and found us the perfect vehicle!" (Dodge Journey)
Tony & Linda R., Clinton, WI,11-09-11
"Keep On Doing"
Survey- "What else can Bryden Motors do better for you?"
Answer- "Nothing, just keep on doing what you are doing."
Dennis & Shirley A., Sharon, WI,11-1-2011
"Wonderful Staff"
"I have purchased ALL (6) of my vehicles from Bryden's! Always get a great deal, wonderful staff- I highly recommend your dealership all the time to friends:)"
Rita & Corey B., Rockford, IL,10-28-2011
"I just love it!!"
"I wanted to say "Thank You" again for everything you did to get me in my new car. I just love it!!"
Jennifer M., Poplar Grove, IL,10-27-2011
"The Best"
"You are The Best, Thank You"
Margurite R., Beloit, WI,10-26-2011
"Thank-you again....and again....and again!"
"Good morning Norm,Thank-you soooooooooo much for your patience and assistance. We love our Jeep Compass. Thank-you again..........and again............and again! Have a great day!"
Jennifer A., Beloit, WI,10-6-2011
"First Class!!!"
"Dear Roger, Bob Ruppert and Eric Rzentkowski did an absolutely outstanding job helping me lease my new 2011 Jeep Liberty Renegade. Both were extremely courteous, professional, knowledgable and truly a pleasure to do business with! I wanted to express to you what a wonderful job both of them did to help me! The financial professionals and other staff I met were also extremely kind and helpful to me as well.
Roger, it continues to be a pleasure to be a Bryden customer! The customer service I continue to experience year after year (both Sales & Service Depts.) is simply FIRST CLASS!!!"
Mary. D, Janesville, WI,10-2-2011
"So Nice"
"I am very happy with my van, everyone was so nice and helpful!"
Diane F., Beloit, WI,10-1-2011
"AWESOME"
"Norm, I want to thank you and all of the people there for the great service.
It was a pleasure working with you and the rest of the crew. The ride home was great for both the truck and the car. Bryden Motors is the best dealer ship I have EVER worked with. :-) Thanks for everything, You guys are AWESOME!!!"
Jack D., Dubuque, IA,9-10-2011
"Super"
"Everything has been super!"
Kristine, S., Beloit, WI,9-1-2011
"Give them a Shot"
"Truly, the best customers service I have ever received at a dealership and one o...f the best car buying experiences to date. Great staff, great atmosphere...give them a shot."
Brian R., Waukesha, WI,8-26-2011
"Thank you big time!"
"Norm & Bill, Thank you so much for helping us get the car we love! We appreciate all the hard work you guys did to get us this car, we were in so much need of!! Thank you big time!"
Casey & Matt W., Clinton, WI,8/18/2011
"Knowledge and Patience"
"Dean, We both love our new cars! We were handed to you and you had the knowledge and patience to help us with our needs. Once again thank you so much! PS. What a nice guy!"
Patty Jo & Tom, Roscoe, IL,8-17-2011
"Great Experience"
"Bill, We never had such a great experience, buying vehicles in our life. We will always try to use you for our financing needs! Thanks!"
Tom & Patty Jo, Roscoe, IL,8-10-2011
"Pretty Much Perfect!"
"Just purchased a 2011 Chrysler 200....its awesome! Go and see Bill Pioch, he did an outstanding job helping us !! Thanks Bill. And thanks to Dean Zimmerman also! Excellent customer service. We were certainly impressed! And our new 200 is pretty much perfect!"
Mike W. & Tabitha W., Roscoe, IL,8-4-2011
"Thank You"
"Thank you for all your help. I love my Dodge Journey R/T."
Sherry J., Stevens Point, Wi,7-29-11
"REALLY?"
"Hi, Just wanted to thank Dean Zimmernan, Bill Pioch, Roger Bryden, and Dave in the service dept. We have never had such a pleasant time shopping and buying a car. Dean was not pressuring us, Bill did every thing to save us money, Dave actually called us when we were having a small problem. Roger of course is always pleasant. I actually saw Roger putting plates on for a customer. REALLY! We haven't bought all our cars from you but i'm sure we will from now on. thanks again!"
Buzz & Delene G., Beloit, WI,7-27-11
"Seriously, I have never worked with a better dealership"
"I recently purchased a Dodge Charger from your dealership and I dealt with Chris Leslie. I had a very positive buying experience with Chris and Bryden Motors. Chris was very knowledgeable and professional, he followed up on every request and outstanding item. Seriously, I have not ever worked with a better dealership and wanted to share this with you.
I would definitely give Chris and Bryden a positive referral in the future and I look forward to many years of being a satisfied customer. I also received a courtesy call from your service manager which was also appreciated.
I have to admit I have never owned a Chrysler product before (Toyota, Nissan, GM & Ford in the past) and at this point I have to say I made the right decision. Thank you for making my buying experience a pleasant one."
Paul R., Rockton, IL,7-6-2011
"This is ours!"
"Norm & Bill: We just wanted to thank you once again for all you did to assist us in getting our new vehicle. Every time we get ready to go somewhere, we both just stop and stare and say "This is ours!".
Again, I can't begin to express how happy we are with our purchase. Trust me when I say we will brag about how helpful you were and if we know of anyone who is looking for a vehicle, we will be sure to tell them to start with Bryden Motors."
Gil L. and Tina N., Beloit, WI,7/5/11
"Thanks"
"We love our new van!! Thanks Derek!!"
Jan B., Cleveland, IL,6-21-2011
"Awesome Car!!!!!!"
"Thank you all (Brian) for helping me find this awsome car!!!!!!!!!!"
Beverly, A., Janesville, WI,6-18-11
"Roger- you are the best"
"Thank You for everything Norm and Bill, we always love to come back to our home town dealership.....Roger you are the best... and you have the best staff..... Norm is a very good man, he helped us with everything ....... Thank You ..LOVE MY VANNNNNN"
Bessie P., Beloit, WI,5-17-10
"(no sales pressure)"
"Keep Norm Bittner! He helps "old folks" like us, (no sales pressure) we are slow in making up our mind! We want to adopt him, another Grandson, for us!"
Bruce G., Belvidere, IL,5-14-11
"Thanks for the wonderful experience."
"I recently purchased a Dodge Ram 1500 Outdoorsman truck. This time Norm Bittner was my salesman. He was the sole reason I bought my truck there. He listened to me and answered my questions. He was never pushy or rude to me and my girlfriend. Together we came up with a deal we were both happy with. I will not hesitate to tell my friends about my experience with Bryden and Norm Bittner. Mr. Bryden even walked by and acknowledged me. Thanks for a wonderful experience. Tom P."
Tom P., Roscoe, IL,5-12-11
"Easy from start to finish"
"Our whole experience with Bryden Motors was so easy from start to finish & the staff was so friendly and knowledgeable. We love our new truck!"
James & Toni M., Freeport, IL,5-5-2011
"Thank you for your hard work"
"Thank you again for all of your hard work and being so quick with all of your responses to me. I had looked at another dealer here in town near where I live and it was not the greatest experience and I am glad that I looked at your dealership! Thanks once more, Nicole W."
Nicole W., Rockford, IL,4-20-2011
"Glad we came to Brydens"
"Thanks for helping us last night; I'm glad we came to Bryden's. We are excited.....and I love my new Compass! Thank you for all your help and making the whole process positive."
Heather & Jim, S., Durand, IL,4/19/2011
"Terrific"
"The Jeep is terrific."
Coleen & Dave G., Roscoe, IL,4-15-2011
"Actually Enjoyable"
"Thanks again for everything. You made the whole car buying process- which I normally hate- actually enjoyable. Thanks again."
Cathy M., Oxford, OH,4-4-2011
"Refreshing"
"I appreciate all that you did for me and my family. As I said, I had such a horrible experience over the weekend at the ------- dealership that it was refreshing to come to Bryden and be treated so well. I feel great about the whole experience and wouldn't hesitate to recommend Bryden (specifically you) to anyone. We absolutely love our new van! Thank you so much!!"
Missy B., South Beloit, IL,4/1/2011
"Excellent"
"Excellent work, treated well and worked with me"
Marcia L., SOuth Beloit, IL,3/4/2011
"Love"
We love you guys!!:)
Heather,3/3/2011
"Best one yet!!"
"Thanks for going the extra mile and making my wifes jeep experience the BEST one yet!!"
Brad S., Beloit, WI,3/1/2011
"Love, love,love..."
Love, love, love my new Jeep!!! Thank you Bryden Motors!!!
Tammy S., Beloit, WI,Posted of Bryden Motors facebook wall, 3/1/2011
"Its a sign!!"
Bob, thanks again for all that you and Bryden's have done for me. I love my Patriot!!! I will probably be up next week to look at seat covers and mud flaps. Ironically our first stamping job today is for Patriot door skins. Its a sign!!
Chuck Abramson, Belvidere, IL,2/28/2011
"I've been replaced!"
"Thanks Dean for all the help tracking down the right Jeep for Wife. I've been replaced, LOL!"
Gregory S., Rockford, IL,2/26/2011
"Very Satisfied Customer"
"My wife loves the 2010 300c AWD hemi I bought her for Christmas. It has all the bells and whistles and I personally like it better than my Lincoln Town Car. Our salesman (Bob) was very professional and a credit to your dealership. Very satisfied customer"
Dean M.,1/25/2011
"Kudos"
"Your level of customer service deserves a pat on the back and a kudos!"
Greg A., Eau Claire, WI,1/5/2011